Frequently Asked Questions

HOW OFTEN WILL I GET FREE PRODUCTS?
Your first shipment should arrive in 2-4 weeks. Each subsequent shipment should arrive a few weeks after you complete the survey from your current shipment. NOTE: your survey must be completed by its expiration date, in order to remain active in our system.

WHAT IS THE DIFFERENCE BETWEEN A SURVEY AND A REVIEW
Surveys are emailed to you for confidential feedback that will help shape the future of the product. Reviews and comments in the survey or left on our Reviews page may be shared with our beauty community and the public.

CAN I SHARE ON SOCIAL MEDIA?
We would be thrilled! Share about our service and the products you try! Hopefully your friends will want to join in on the fun!

WHAT SHOULD I DO IF MY PRODUCT DOESN’T ARRIVE?
To follow up on a shipment or for any other questions, email us at [email protected]

CAN I ORDER PRODUCTS I LOVE?
Some are not yet available, but we will notify you when it is. Other products are available for purchase on Amazon, the brand’s website, television shopping network or in-stores – and, of course, we will share discount coupons whenever possible!

HOW MANY THE BEAUTY BEAKER ACCOUNTS ARE ALLOWED PER HOUSEHOLD?
We have so many people interested, we hate to say it – but we have to limit shipments to one per household.